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Frequently Asked Questions

Everything you need to know about Assistt — Viral Clips, AI videos, credits, pricing, social publishing, and more.

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General

Assistt is an all-in-one AI content platform that helps creators and businesses produce professional videos, images, and audio content — then publish them across social media. It combines an AI Video Agent, Viral Clips (long-form to short-form highlights with captions), realistic AI avatars, image and video generation, Text-to-Speech, Speech-to-Text, voice cloning, voice design, AI music, sound effects, and a Social Media Manager in a single workspace.

Assistt is built for solo creators, small businesses, marketing teams, and growing brands who want to create high-quality content at scale without filming, editing, or juggling multiple tools. Whether you publish on YouTube, TikTok, Instagram, or other platforms — or repurpose long-form content into short clips — Assistt helps you go from idea to published post faster.

No. Assistt is designed to be intuitive. You write a script or prompt, choose an avatar or style, or drop in a long video for Viral Clips — and the platform handles generation, editing, voiceovers, captions, and publishing. No video editing software or camera equipment is required.

Open the Dashboard after signing in for quick actions, recent Viral Clips jobs, videos, and usage highlights. Your credit balance appears in the top navigation; plan limits and detailed usage are under Pricing / subscription and the usage page.

Viral Clips

Viral Clips turns a long-form video — podcast, webinar, interview, or recording — into short, social-ready highlight clips. AI finds the strongest moments, scores virality, and returns ready-to-download MP4s. You can burn in auto captions and schedule clips straight to your social accounts.

Open Viral Clips from the sidebar (or New clips from the list), paste a public HTTPS video URL or upload an MP4/WEBM (max 500 MB), set how many clips to generate (1–4) and max duration per clip, pick aspect ratio and caption options, then click Generate. A generating page tracks progress; finished jobs open for preview, download, and schedule.

Set a max duration per clip: 30 seconds, 60 seconds, 3 minutes, or longer form. Aspect ratios include vertical 9:16 (best for TikTok, Reels, Shorts), square 1:1, and landscape 16:9. You choose 1–4 clips per job; settings apply to the whole job.

Yes. Enable auto captions to burn subtitles into each clip. Caption style presets include Compact, Clean, Classic, and Bold so clips look ready for silent social feeds without a separate editor.

Yes. Use the optional editorial direction field (up to 500 characters) to prioritize topics — for example pricing, demos, or customer stories. You can also set an optional job title so projects stay easy to find in your library.

All jobs — queued, generating, ready, or failed — appear on the Viral Clips list. Open a completed job to preview each highlight, download MP4s, or schedule to social. Recent jobs also surface on the Dashboard for quick access.

Viral Clips uses AI credits from your plan. Credits are charged based on completed clips produced. Check your remaining balance in the top bar and usage details under your subscription before large batch jobs.

Yes. On each finished highlight, use Schedule to open the social publishing wizard with the clip media pre-filled. Connect accounts under Social Media Manager, then pick platforms, caption, and time — no need to export and re-upload manually.

AI Video Agent & Avatars

The AI Video Agent turns a text brief into a complete video. Choose a talking avatar or visual-only style, pick the avatar's default voice or another voice, and the agent generates voiceover, B-roll, and music. Progress is shown on a dedicated generating page; finished videos appear in Videos.

Avatar & Voices is where you browse public and custom avatars, manage voices for lip-sync, and create new presenters. Three tabs — Public avatars, My avatars, and My voices — cover browsing, editing, and voice design. Use Create video on any avatar to start Video Agent with that presenter pre-selected.

Yes. For your custom avatars, open Edit to change name, category, and voice. For public avatars, open Change voice — your preference is saved to your account only and does not affect other users.

New avatar video creates a talking-head clip from your script with lip-sync — no B-roll or agent workflow. Video Agent builds a full production with optional presenter, B-roll, voiceover, and music from a creative brief.

Viral Clips repurposes an existing long video into short highlights. Video Agent creates a new video from a text brief (optional avatar, B-roll, voiceover, music). Use Viral Clips when you already have footage; use Video Agent when you need content produced from scratch.

Yes. Generate an avatar with AI from appearance descriptions or upload a portrait photo. Custom avatar creation uses credits from your plan. Once saved under My avatars, you can edit it, reuse it in Video Agent or New avatar video, or delete it.

Generation time depends on video length, complexity, and current server load. Most videos are ready within a few minutes. While processing, open the generating page from Videos — it polls automatically and redirects when the video is ready to watch, download, or schedule.

AI Images & Videos

Assistt includes Viral Clips (long-form to short social highlights with captions), Video Generator (text-to-video), Image Generator (text-to-image), Image to Video (animate still images), Image to Image (style transfer and transformations), and Image Editor (one-click presets: upscale, remove background, colorize, and more). Avatar and agent videos live under Video Agents & Avatars.

Yes. You retain ownership of the content you create with Assistt and may use it for commercial purposes, subject to our Terms of Service and any third-party licenses applied to stock assets (e.g., B-roll footage or music). For Viral Clips, you must also have the rights to the source video you upload or link. You are responsible for ensuring your published content complies with platform rules and applicable laws.

Generated videos and images export in standard web-ready formats for social publishing. Aspect ratios and resolutions depend on the tool — for example Viral Clips supports 9:16, 1:1, and 16:9; Video Generator offers multiple ratios with 480p/720p; avatar videos support portrait, landscape, or square at 720p or 1080p. Download creations from each tool's results or library page.

Voice & Audio

Two voice systems serve different purposes. Avatar voices power lip-sync in Video Agent, New avatar video, and avatar creation — design them under Avatars & Voices → My voices. Text-to-Speech, Speech-to-Text, Voice Cloning, Voice Design, AI Music, and Sound Effects for standalone audio content.

Yes. Upload a short, clear audio sample and Assistt will create a voice clone you can use for speech generation across your projects. You must have the legal right to clone and use any voice you upload. Cloning someone else's voice without consent is prohibited.

Assistt supports multiple languages and accents for Text-to-Speech. Available voices and languages may vary depending on the model selected. Check the voice library inside the platform for the full list of supported options.

Yes. Assistt includes an AI Music Generator. Describe the style, mood, instruments, and tempo in a text prompt to create royalty-free tracks from 15 seconds to 2 minutes. Instrumental mode is available for background music.

Yes. Assistt includes an AI Sound Effects generator. Describe any sound — cinematic braams, thunder, footsteps, whooshes, and more — and get a high-quality audio file in seconds. You can control duration, looping, and prompt influence.

Social Media Manager

Assistt supports publishing to YouTube, TikTok, Instagram, X (Twitter), Facebook, Threads, Pinterest, Slack, and Discord. Connect your accounts once, then schedule or publish content directly from the platform. Connected accounts and limits appear in Social accounts and on the Dashboard.

Create or select content, choose platforms and accounts, then set a date and time. Assistt posts automatically. Many generators include a Schedule button that pre-fills media — including Viral Clips highlights, Video Agent and avatar videos, image tools, and standalone video generators. Your plan includes a separate social post quota; check subscription details for exact limits.

Yes. Assistt only requests the permissions needed to publish content on your behalf. Your credentials are stored securely and are never shared with third parties. You can disconnect any social account at any time from your account settings.

Credits, Pricing & Billing

Each plan includes an allocation of AI Credits for your billing period — monthly for monthly plans, or the full annual amount upfront for yearly plans. Credits are consumed when you use AI features — for example Viral Clips, AI Video Agent, avatar videos, image and video generators, Text-to-Speech, Speech-to-Text, music, and sound effects. Social posts use a separate quota. Remaining credits appear in the top navigation and on the Dashboard.

Assistt offers multiple monthly and yearly plans starting from $35/month, with higher tiers at $95/month and $195/month offering more credits, social accounts, and features. Yearly plans save up to 20%. Visit the pricing section on our homepage for current plan details.

Yes. You can upgrade or downgrade at any time from your account billing settings. Upgrades take effect immediately with prorated billing. Downgrades apply at the start of your next billing cycle.

When your credits are exhausted, AI generation features will be paused until your credits reset at the start of your next billing period (monthly or yearly, depending on your plan), or until you upgrade to a plan with a higher credit allocation. You can monitor usage in real time from the Dashboard and the usage page under your subscription.

Subscription fees are generally non-refundable, except as explicitly stated in our Refund Policy or required by applicable law. If you experience a billing issue, contact us at contact@assistt.io and we will do our best to help.

Yes. If you need higher credit quotas, more social accounts, or custom integrations, contact us at contact@assistt.io for a tailored enterprise plan.

Account, Privacy & Support

Click "Get Started" on our homepage, enter your email address, and follow the sign-up steps. You will receive a verification email — confirm your address to unlock all features. No credit card is required to explore the platform.

Yes. We take privacy seriously. Your prompts, uploads, and generated content are stored securely and are not used to train our core AI models unless you explicitly opt in. For full details, read our Privacy Policy.

Yes. You can request account deletion by contacting contact@assistt.io. Upon deletion, your personal data and generated content will be removed in accordance with our Privacy Policy and applicable data protection regulations (including GDPR).

You may not use Assistt to create illegal, harmful, defamatory, pornographic, or hateful content, or to impersonate individuals without consent. Deepfakes for misinformation, spam, and intellectual property violations are strictly prohibited. See our Terms & Conditions for the full list.

Reach us at contact@assistt.io. Our team typically responds within 24 hours on business days (Monday–Friday, 9:00 AM–6:00 PM CET). For billing questions, feature requests, or technical issues, just send us an email and we will get back to you. You can also browse the Help Center for step-by-step feature guides.

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